Supervisory Skills for Technical Services

About the course

Supervisory Skills for Technical Services

Covid-19 Statement

Please be advised that the difficult decision has been made to cancel the 2020 Clinical Trials course with the uncertainty of covid-19, and understanding many of our speakers and delegates are key workers and will have covid-19 based priorities at their place of work.

Please note that in line with our terms and conditions, as the University has made the decision to cancel the 2020 course, delegates will receive a full refund via the original method of payment. 

Best Practice for Team Leaders, Supervisors and Aseptic Services Managers

Good supervision of aseptic processing is essential for ensuring a high quality, efficient and safe service. As the quality of the end product is dependent on performance of the aseptic services team, the supervisor plays a crucial role in ensuring that the team understand what is required from them, follow procedures, adapt to changes in demand and can promptly resolve problems together. To do this, the supervisor must communicate effectively with the team, be well respected by those working with them and be a positive role model. An effective supervisor needs a sound knowledge of the processes they are supervising, attention to detail and awareness of all that’s going on around them, an analytical mind, problem solving skills and the knowledge when to escalate issues.

This course will raise your awareness of these important considerations and more, and provide you with the starting materials to develop yourself into an effective supervisor.

Who should attend?

Aseptic Service Managers, Team Leaders and Supervisors


The programme will cover:

  • Introduction to role and risks
  • Behaviours
  • Workshop on the consequences of not challenging behaviour
  • Deviation reporting
  • Team leadership
  • Workshop on good practice
  • Basic skills
  • Training and monitoring performance



This one day course has been developed and will be delivered by experts in the NHS Pharmaceutical field.

Course Director: Paul Tunstell, Pharmacy Aseptic Services Manager, Guy’s & St Thomas’ NHS Foundation


Lesley McAvoy
Quality Assurance Specialist
North West Pharmaceutical Quality Assurance 

Kate Preston
Training Manager Technical Services
Royal Free London NHS Foundation Trust

Tim Sizer
Director of PTQA CPD
Regional Pharmaceutical Quality Assurance Officer, NHS England (South West)
Regional Quality Control Laboratory
Southmead Hospital

Paul Tunstell
Pharmacy Aseptic Services Manager
Guy's & St Thomas' NHS Foundation

Chris Watts
Chief Aseptics Services Technician
Guy's and St Thomas' NHS Foundation Trust 

Other Development Team Members

Ellen Williams
Director of Regional Pharmacy Training, Pharmacy Workforce Development South 

Hannah Zakrzewsky
Chief Pharmacy Technician
University Hospitals Bristol NHS Foundation Trust

Fee information

2020 course fee: £320 2021 course fee to be confirmed

Fees are VAT exempt

Fees include:

  • cost of tuition

  • course materials

  • lunch

  • light refreshments

View our terms and conditions

Venue details

The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.​​

Weetwood Hall Estate
Otley Road
West Yorkshire
LS16 5PS



The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.

If you require accommodation, and wish to stay at the course venue Weetwood Hall Estate, please contact Emma Barker E: / T: 0113 230 6000 quoting ‘CPD’ and the ‘Supervisory Skills’ course.

The below rates are for a superior double room and include VAT:

Tuesday evening, bed and breakfast £84

Please book your accommodation at least two weeks before the course commences to guarantee rates and availability. A list of alternative hotels is available on request. 

Contact us

Jenna King – Course Coordinator

CPD Conference and Events Unit
Faculty of Engineering and Physical Sciences 
School of Chemical and Process Engineering, 3.11
University of Leeds,

t: +44 (0)113 343 5746


NHS logo
NHS, Technical Specialist Education and Training (TSET)