Revised terms and conditions for booking during the Covid-19 crisis
Payment by debit/credit card
Payment should be made at the time of booking via the Online Store.
Payment via purchase order and invoice
A purchase order document should accompany your booking form. Our standard terms of payment are 30 days from date of invoice, however payment must be made prior to attendance. Attendance may be refused if payment has not been received.
Changes made by the University of Leeds
The course programme may have to be re-scheduled or the speakers changed for reasons outside our control. The University of Leeds reserves the right to cancel or postpone a course, in which case fees will be refunded in full. In the event of cancellation, the University will not be held liable for delegates’ travel or accommodation expenses.
Where a delegate cancels a registration
For cancellations made within seven days of booking: a full refund is payable unless the course starts within the next seven days, in which case the full fee is payable and no refunds will be made*.
For cancellations made after seven days of booking: written cancellations received up to 15 working days before the course will be subject to a reduced admin charge of 10% of the total fee. Within 15 working days of the course the full fee is payable and no refunds will be made*.
For non-attendance: the full fee is payable and no refunds will be made*. Appropriate course materials will be sent to the registered delegate.
For Covid-19 related cancellations made within 15 working days of the course: if travel is not permitted to attend the course due to new travel restrictions imposed by the UK or national government, a request may be made to transfer the registration and fee to the same course next year or another course taking place within the next 12 months. Transfer requests must be made at the earliest opportunity and at least five working days before the course. If a delegate is due to attend a course and they or somebody they have been in close contact with present symptoms of Covid-19 and/or receive a positive test result, they should contact firstname.lastname@example.org or email@example.com as soon as possible and we ask that they do not attend the course.
In the event of cancellation, the University will not be held liable for or refund any incurred travel or accommodation expenses. Substitutions may be made at any time.
*unless due to an evidenced Covid-19 emergency
Your right to privacy is important to us. We will only use your information to provide information on our CPD courses and relevant events. We will not pass your details on to any other organisations. The ways in which your personal data may be used when you provide it to us are defined in our Privacy Notice at https://eps.leeds.ac.uk/privacy.
If you have opted in to receive details of future CPD courses from us you can unsubscribe at any time by emailing us at firstname.lastname@example.org or email@example.com and your details will be removed from our database.