Supervisory Skills for Technical Services

About the course
This course has been jointly organised by the NHS and TSET (the Technical Specialist Education and Training group) and is facilitated by the University of Leeds.
Supervisory Skills for Technical Services
Best Practice for Team Leaders, Supervisors and Aseptic Services Managers
Good supervision of aseptic processing is essential for ensuring a high quality, efficient and safe service. As the quality of the end product is dependent on performance of the aseptic services team, the supervisor plays a crucial role in ensuring that the team understand what is required from them, follow procedures, adapt to changes in demand and can promptly resolve problems together. To do this, the supervisor must communicate effectively with the team, be well respected by those working with them and be a positive role model. An effective supervisor needs a sound knowledge of the processes they are supervising, attention to detail and awareness of all that’s going on around them, an analytical mind, problem solving skills and the knowledge when to escalate issues.
This course will raise your awareness of these important considerations and more, and provide you with the starting materials to develop yourself into an effective supervisor.
Who should attend?
Aseptic Service Managers, Team Leaders and Supervisors
Programme
The programme will cover:
- Introduction to role and risks
- Workshop on reasons and impacts of poor cleanroom behaviour
- Aspects of behaviour
- Workshop on good practice
- How good is our supervision – and how to we know?
- Organisational and team culture
- Are you in control? An auditor’s perspective
Speakers
This one day course has been developed and will be delivered by experts in the NHS Pharmaceutical field.
Course Director: Paul Tunstell, Pharmacy Aseptic Services Manager, Guy’s & St Thomas’ NHS Foundation
Speakers
Phil Jones
Senior Pharmacy Technician and Teaching Lead
Bristol Haemotology and Oncology Centre
Training Director PIPC
Pharmacy Workforce Development South
Lesley McAvoy
Quality Assurance Specialist
North West Pharmaceutical Quality Assurance
Paul Tunstell
Pharmacy Aseptic Services Manager
Guy's & St Thomas' NHS Foundation
Chris Watts
Chief Aseptics Services Technician
Guy's and St Thomas' NHS Foundation Trust
Ellen Williams
Director of Regional Pharmacy Training, Pharmacy Workforce Development South
Other Development Team Members
Kate Preston
Training Manager Technical Services
Royal Free London NHS Foundation Trust
Tim Sizer
Director of PTQA CPD
Regional Pharmaceutical Quality Assurance Officer, NHS England (South West)
Regional Quality Control Laboratory
Southmead Hospital
Fee information
2021 course fee: £320
Fees are VAT exempt
Fees include:
-
cost of tuition
-
course materials
-
lunch
-
light refreshments
View our terms and conditions
Venue details
The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.
Weetwood Hall Estate
Otley Road
Leeds
West Yorkshire
LS16 5PS
UK
Accommodation
Accommodation
The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.
If you require accommodation, and wish to stay at the course venue Weetwood Hall Estate, please contact Emma Barker E: reservations@weetwood.co.uk / T: 0113 230 6000 quoting ‘CPD’ and the ‘Supervisory Skills’ course.
The below rates are for a superior double room and include VAT:
Tuesday evening, bed and breakfast £88
Please book your accommodation at least two weeks before the course commences to guarantee rates and availability. A list of alternative hotels is available on request.
Contact us
Jenna King – Course Coordinator
CPD Conference and Events Unit
Faculty of Engineering and Physical Sciences
School of Chemical and Process Engineering, 3.11
University of Leeds,
Leeds
LS2 9JT
t: +44 (0)113 343 5746
Accreditation
The supervisory skills for technical services course has been jointly organised by the NHS and TSET (the Technical Specialist Education and Training group) and is facilitated by the University of Leeds.

