Supervisory Skills for Technical Services

This course has been developed by NHS TSET (the Technical Specialist Education and Training group) and is facilitated by the University of Leeds.

For more information about TSET, visit their website. 

About the course

Best Practice for Team Leaders, Supervisors and Aseptic Services Managers.

Good supervision of aseptic processing is essential for ensuring a high quality, efficient and safe service. As the quality of the end product is dependent on performance of the aseptic services team, the supervisor plays a crucial role in ensuring that the team understand what is required from them, follow procedures, adapt to changes in demand and can promptly resolve problems together. To do this, the supervisor must communicate effectively with the team, be well respected by those working with them and be a positive role model. An effective supervisor needs a sound knowledge of the processes they are supervising, attention to detail and awareness of all that’s going on around them, an analytical mind, problem solving skills and the knowledge when to escalate issues.

This course will raise your awareness of these important considerations and more, and provide you with the starting materials to develop yourself into an effective supervisor.

Aseptic Services Managers, Team Leaders and Supervisors

The course will be delivered via a mix of presentations, interative session and workshops.

Registration: 9 – 9.30am

• Introduction to role and risks

• Reasons and impacts of poor cleanroom behaviour

• Workshop on reasons and impacts of poor cleanroom behaviour

• Workshop on good practice

• How good is our supervision – and how do we know?

• What to do when challenging behaviour

• Organisational and team culture

• Are you in control? An auditor’s perspective

Course ends: 4.45pm

This one day course has been developed and will be delivered by experts in the NHS Pharmaceutical field.

Course Director
Paul Tunstell, Pharmacy Aseptic Services Manager, Guy’s & St Thomas’ NHS Foundation

Speakers

Linda Hardy
Regional QA Pharmacist (Yorkshire)
Leeds Teaching Hospitals NHS Trust

Phil Jones
Senior Pharmacy Technician and Teaching Lead
Bristol Haemotology and Oncology Centre 
Training Director PIPC
Pharmacy Workforce Development South

Kate Preston
Training Manager – Technical Services
Royal Free London

Paul Tunstell
Pharmacy Aseptic Services Manager
Guy's & St Thomas' NHS Foundation

Chris Watts
Chief Aseptics Services Technician
Guy's and St Thomas' NHS Foundation Trust 

Other Development Team Members

Tim Sizer
Director of PTQA CPD
Regional Pharmaceutical Quality Assurance Officer, NHS England (South West)
Regional Quality Control Laboratory
Southmead Hospital

Course fee: £TBC

Fees are VAT exempt

The course fee includes cost of tuition, course materials, lunch and light refreshments. 

View our terms and conditions

The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.​​

Weetwood Hall Estate
Otley Road
Leeds
West Yorkshire
LS16 5PS
UK

If you require accommodation, and wish to stay at the course venue Weetwood Hall Estate please contact Emma Barker or Stevie Standerline E: reservations@weetwood.co.uk / T: 0113 230 6000 quoting ‘CPD’ and the ‘Supervisory skills for Technical Services’ course.

Accommodation is subject to availability Monday – Thursday at £92 per night (including VAT) bed and breakfast for a superior double room (single occupancy). There is a full refund if cancelled within 48 hours of the due date of arrival. Please book your accommodation as soon as possible to avoid disappointment with availability. We can also provide a list of alternative hotels on request.

“Extremely useful course for those who are learning to or would like to review the skills and importance of supervising.”
Oisin George, South Warwickshire NHS Foundation Trust

“Excellent course, very thought provoking on theory and practicality of supervision. Lots of knowledge from the speakers that will definitely benefit my future in technical services.”
Matt Simons,  Kettering General Hospital 

“A truly excellent course that provides those who attend a great overview of the role and responsibilities of the supervisor, and gives them the tools and knowledge to improve their own practice.”
Darren Greaves, Sheffield Teaching Hospitals NHS Trust 

“An excellent course ideal for the Aseptic supervisor/Lead technician. Helps you build confidence to manage your team effectively and provide a safe and efficient aseptic service.”
Zara Ahmed, Kings College Hospital, NHS Foundation Trust

Helen Forsyth – Course Coordinator

CPD Conference and Events Unit
Faculty of Engineering and Physical Sciences 
University of Leeds,
Leeds
LS2 9JT

T: +44 (0)113 343 8104

E: cpd@healthcare.leeds.ac.uk

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