Supervisory Skills for Technical Services

About the course

This course has been developed by NHS TSET (the Technical Specialist Education and Training group) and is facilitated by the University of Leeds.

For more information about TSET visit 

Supervisory Skills for Technical Services

Best Practice for Team Leaders, Supervisors and Aseptic Services Managers

Good supervision of aseptic processing is essential for ensuring a high quality, efficient and safe service. As the quality of the end product is dependent on performance of the aseptic services team, the supervisor plays a crucial role in ensuring that the team understand what is required from them, follow procedures, adapt to changes in demand and can promptly resolve problems together. To do this, the supervisor must communicate effectively with the team, be well respected by those working with them and be a positive role model. An effective supervisor needs a sound knowledge of the processes they are supervising, attention to detail and awareness of all that’s going on around them, an analytical mind, problem solving skills and the knowledge when to escalate issues.

This course will raise your awareness of these important considerations and more, and provide you with the starting materials to develop yourself into an effective supervisor.

Who should attend?

Aseptic Service Managers, Team Leaders and Supervisors


The course will be delivered via a mix of presentations, interative session and workshops.

Course Programme – Thursday 9 June 2022

Registration: 09:00 – 09:30

  • Introduction on role and risks
  • Reasons and impacts of poor cleanroom behaviour
  • Workshop on reasons and impacts of poor cleanroom behaviour
  • Workshop on good practice
  • How good is our supervision – and how do we know?
  • Organisational and team culture
  • Are you in control? An auditor’s perspective

Course ends: 16:45


This one day course has been developed and will be delivered by experts in the NHS Pharmaceutical field.

2022 course speakers were:

Course Director: Paul Tunstell, Pharmacy Aseptic Services Manager, Guy’s & St Thomas’ NHS Foundation


Linda Hardy
Regional QA Pharmacist (Yorkshire)
Leeds Teaching Hospitals NHS Trust

Phil Jones
Senior Pharmacy Technician and Teaching Lead
Bristol Haemotology and Oncology Centre 
Training Director PIPC
Pharmacy Workforce Development South

Paul Tunstell
Pharmacy Aseptic Services Manager
Guy's & St Thomas' NHS Foundation

Chris Watts
Chief Aseptics Services Technician
Guy's and St Thomas' NHS Foundation Trust 

Other Development Team Members

Tim Sizer
Director of PTQA CPD
Regional Pharmaceutical Quality Assurance Officer, NHS England (South West)
Regional Quality Control Laboratory
Southmead Hospital

Fee information

If you would like to receive details on the 2023 course when they become available please email

2023 course fee: £TBC

Fees are VAT exempt

The course fee includes cost of tuition, course materials, lunch and light refreshments. 

View our terms and conditions


Venue details

The course will take place at Weetwood Hall Estate, which is situated to the north of Leeds at the junction of the A660 Leeds - Skipton road and the A6120 Outer Ring Road.​​

Weetwood Hall Estate
Otley Road
West Yorkshire
LS16 5PS


Accommodation is not included in the course fee. Details on how to book accommodation will be available shortly.

Contact us

Harriet Wills – Course Coordinator

CPD Conference and Events Unit
Faculty of Engineering and Physical Sciences 
School of Chemical and Process Engineering, 3.11
University of Leeds,


Please note, the CPD team are currently working remotely due to covid-19 and therefore unable to be contacted by phone. If you have any queries please send us an email to the above email address – Many thanks.

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NHS, Technical Specialist Education and Training (TSET)